Microsoft 365 interview Q&As

Written By Susanth Sutheesh

Are you preparing for a job interview focused on Microsoft 365? Whether you're applying for an entry-level role or an internship, I’ve got something that will help you feel more confident and ready.

🧠 It’s perfect for students, fresh graduates, or career changers looking to break into the Microsoft 365 space.

📥 Download Interview Prep Resources

If you prefer to study offline or want to revise quickly, I’ve created three downloadable formats for your convenience:

  1. PowerPoint Flashcards – For fast revision and memory hacks

  2. Word Document – Includes all 100 Q&As, reference links, and space to add your own notes

  3. PDF Version – Lightweight, readable on all devices (mobile/tablet/PC)

📽️ What’s Inside the Video?

I just released a brand-new YouTube video that covers 100 beginner-level Microsoft 365 interview questions and answers. It’s packed with simple explanations, real-world examples, and useful reference links – all designed to help beginners build a strong foundation.

In this detailed video, I cover:

  • Common Microsoft 365 job interview questions

  • Answers in easy-to-understand language

  • Topics like Exchange Online, SharePoint, Teams, OneDrive, Copilot, Power Platform, Licensing, Security and more

  • A mix of multiple-choice, scenario-based, and Q&A formats

  • Real-life use cases, explanations, and tips for interview success

💬 We Want Your Feedback!

Have thoughts after watching the video? Found it helpful? Think something could be improved? Drop a comment on the video and let me know!

✅ What did you like?
❌ What didn’t work for you?
📌 What topics do you want covered next?

Your feedback helps me create better, more helpful content for YOU.

📕 Microsoft 365 interview questions include

Cloud Concepts

  • Question 1: Advantages of cloud computing

  • Question 2: Characteristic of cloud computing

  • Question 3: Different cloud services

  • Question 4: Define cloud models

  • Question 5: M365 regulatory compliance and data control

  • Question 6: Benefits of cloud computing

  • Question 7: Shared Responsibility Model in cloud computing

  • Question 8: Cloud deployment models

Microsoft 365 Subscription Models and Licensing

  • Question 9: Microsoft 365 Business Premium

  • Question 10: Microsoft 365 subscription type

  • Question 11: M365 Business vs Enterprise plan

  • Question 12: User vs Device based licensing

  • Question 13: Microsoft 365 E3 add-on

Microsoft 365 Support and SLA

  • Question 14: Microsoft 365 Service Level Agreement (SLA)

  • Question 15: M365 SLA benefits

  • Question 16: Microsoft 365 Support Plans

  • Question 17: Microsoft 365 Service Outage

  • Question 18: M365 Planned vs Unplanned maintenance

Microsoft 365 Billing, Trials and Purchasing Options

  • Question 19: Microsoft 365 trial

  • Question 20: Microsoft 365 Purchasing options

  • Question 21: Microsoft 365 Billing Options

  • Question 22: Microsoft 365 Enterprise Plan purchasing options

  • Question 23: M365 add-ons

Microsoft 365 Apps (Word, Excel, PowerPoint, Outlook)

  • Question 24: M365 Apps (Business vs Enterprise)

  • Question 25: Microsoft 365 Word Features

  • Question 26: M365 real-time collaboration

  • Question 27: Excel features

  • Question 28: PowerPoint Features

  • Question 29: Email attachment tips

Exchange Online (Email and Calendaring)

  • Question 30: Exchange Online

  • Question 31: Email forwarding

  • Question 32: Exchange Online Features

  • Question 33: Phishing and Spam emails

  • Question 34: Calendar Sync issues

  • Question 35: Exchange Online Archiving

SharePoint Online (Document collaboration)

  • Question 36: External Sharing

  • Question 37: Versioning in SharePoint

  • Question 38: OneDrive for Business

  • Question 39: SharePoint Online Features

  • Question 40: SharePoint team Site vs Communication Site

OneDrive for Business (Personal Cloud Storage)

  • Question 41: OneDrive for Business vs OneDrive (Personal)

  • Question 42: OneDrive for Business offline feature

  • Question 43: OneDrive for Business features

  • Question 44: File sharing in OneDrive for Business

  • Question 45: OneDrive file retention

  • Question 46: OneDrive Known Folder Move (KFM)

  • Question 47: OneDrive for Business file management

Microsoft Teams (Communication and Collaboration)

  • Question 48: Microsoft Teams

  • Question 49: Team and Channels

  • Question 50: Microsoft Teams capabilities

  • Question 51: Teams Integration

  • Question 52: Teams bandwidth issues

  • Question 53: Types of Teams meeting

  • Question 54: Teams Town hall

  • Question 55: Teams Security and Compliance

  • Question 56: Teams Guest User Management

Microsoft Viva (Employee Experience Platform)

  • Question 57: Microsoft Viva

  • Question 58: Viva Connections

  • Question 59: Microsoft Viva Insights

  • Question 60: Viva Learning

  • Question 61: Viva Insights focus time

  • Question 62: Viva Engage

  • Question 63: Well-being and work-life balance

  • Question 64: Microsoft Viva Security

  • Question 65: Viva Glint

Windows 365 (Cloud PC)

  • Question 66:   What is Windows 365?

  • Question 67: Windows 365 User Experience

  • Question 68: Windows 365 Features

  • Question 69: Windows 365 Security

  • Question 70: Windows 365 Performance

  • Question 71: Windows 365 vs AVD

  • Question 72: Windows 365 low-bandwidth solutions

  • Question 73: Windows 365 editions

  • Question 74: Intune management

  • Question 75: Windows 365 SSO

Microsoft Loop

  • Question 76: What is Loop?

  • Question 77: Loop Components

  • Question 78: Loop features

Power Platform

  • Question 79: What is Power Platform?

  • Question 80: Power Automate

  • Question 81: Power BI

Microsoft 365 Security

  • Question 82: MFA

  • Question 83: Block sign-ins

  • Question 84: Microsoft Defender for Office 365

Zero Trust Security Model

  • Question 85: What is Zero trust Security Model?

  • Question 86: Conditional Access

  • Question 87: Identity Management in M365

Compliance offerings

  • Question 88: Microsoft Purview

  • Question 89: Data retention policy

  • Question 90: Compliance Manager

Trust and Service Assurance

  • Question 91: Trust and transparency

  • Question 92: HIPPA regulations

  • Question 93: M365 Trust & Service Assurance

Microsoft 365 Admin center

  • Question 94: what is M365 Admin centre?

  • Question 95: Role-Based Access Control

  • Question 96: Features of Admin Center

Microsoft Defender

  • Question 97:  Microsoft Defender for Endpoint

  • Question 98:  Phishing attacks

  • Question 99:  Microsoft Defender for Identity

  • Question 100: Compromised passwords

Susanth Sutheesh